Terms and Acceptable Usage Policy
Icetech is dedicated to providing an all-round top quality
service. The terms and conditions which follow are necessary
to ensure that we may continue to provide the best possible
service to all of our customers whilst at the same time
satisfying our legal and ethical responsibilities.
Failure to follow any term or condition will be grounds
for immediate account deactivation without notice. Icetech
will be the sole arbiter as to what constitutes a violation
of any of these provisions.
Activity which results in the suspension or deactivation
of an account will result in a forfeiture of all fees paid.
Complaints made regarding abuses of an account will be investigated
and if found guilty will be grounds for immediate suspension.
To report suspected abuses or any violations of these policies,
please contact abuse[at] Icetech
The following policies provide additional terms and conditions
related to specific Icetech services we offer: 
Illegal Usage
Icetech servers may be used for lawful purposes only. Transmission,
storage, or distribution of any information, data or material
in violation of any applicable law or regulation is prohibited.
This includes, but is not limited to: copyrighted material,
trademark, trade secret or other intellectual property right
used without proper authorization, and material that is obscene,
defamatory, constitutes an illegal threat, or violates export
control laws. Examples of non-acceptable content or links:
Pirated software, Hackers programs or archives, Warez sites,
MP3, and IRC bots. The subscriber to Icetech service agrees
to indemnify and hold harmless Icetech from any claims resulting
from the use of the service that damages the subscriber or
any other party.
Icetech will be the sole arbiter as to what constitutes
a violation of this provision.
Adult Content
Due to special system and network requirements of adult
oriented sites, pornography and sex-related merchandising
are prohibited. This includes sites that may infer sexual
content, or links to adult content elsewhere. This is also
true for sites that promote any illegal activity or content
that may be damaging to our servers or any other server on
the Internet. Links to such materials are also prohibited.
Security
Violations of system or network security are prohibited,
and may result in criminal and civil liability. Examples
include, but are not limited to the following: Unauthorized
access, use, probe, or scan of a systems security or authentication
measures, data or traffic. Interference with service to any
user, host or network including, without limitation, mail
bombing, flooding, deliberate attempts to overload a system
and broadcast attacks. Forging of any TCP-IP packet header
or any part of the header information in an email or a newsgroup
posting.
Server Resource
Any website that uses a high amount of server resources
(such as, but not limited to, CPU time, memory usage, and
network resources) will be given an option of either paying
extra (which depends on the resource needed) or reducing
the resource used to an acceptable level. Icetech shall be
the sole arbiter of what is considered to be a high server
usage level.
Any hosting account deemed to be adversely affecting the
server performance or the network integrity will be shut
down without prior notice.
Chat Rooms
Icetech does not allow clients to install their own chat
rooms. Chat rooms tend to be large system hogs and we cannot
permit it as an account option. Icetech does provide a choice
of Java chatrooms which should meet most users' needs and
run without hindering the performance of the machine of our
servers.
Background Running Programs and Cron Jobs
Icetech does not allow background Daemons such as IRC bots;
eggdrop; BitchX; XiRCON; and any other program that interferes
with normal server operation.
IRC
Icetech does not allow IRC or IRC bots to be operated on
our servers.
Backups
Icetech performs weekly backups on all servers to ensure
critical files are never lost. However Icetech is NOT responsible
for lost data, time, income or any other resource due to
faulty backups or nonexistent backups.
Client Responsibility
The client is responsible for all activity originating from
the account unless proven to be a victim of outside hacking
or address forgery. The client is responsible for securing
their username/password. The client assumes responsibility
for all material on their site that may be put on by a third
party (such as the usage of Free For All links pages). Use
of Icetech's service requires a certain level of knowledge
in the use of Internet languages, protocols, and software.
This level of knowledge varies depending on the anticipated
use and desired content of the web space by the client. The
following examples are offered: Web Publishing: requires
knowledge of HTML, properly locating and linking documents,
FTPing Web contents, Graphics, text, sound, image mapping,
etc. FrontPage web publishing: knowledge of the FrontPage
tools as well as Telnet and FTP understanding and capability.
CGI-Scripts: requires a knowledge of the UNIX environment,
TAR & GUNZIP commands, Perl, CShell scripts, permissions,
etc. Mail: a use of mail clients to receive and send mail,
etc. The client agrees that he or she has the necessary knowledge
to create and maintain their web space. Client agrees that
it is not the responsibility of Dependra to provide this
knowledge or support outside matter specific to Icetech's
servers.
UCE (Unsolicited Commerce Email) - SPAM
Spamming, or the sending of mass unsolicited email, from
or through a Icetech's servers or using an email address
that is maintained on a Icetech system is STRICTLY prohibited.
Icetech will be the sole arbiter as to what constitutes a
violation of this provision. If you engage in any of the
foregoing activities using the service of another ISP or
IPP, but channeling activities through a Icetech's servers
as a maildrop for responses, you are in violation. will face
an immediate suspension.
Server abuse
Any attempts to undermine or cause harm to Icetech's servers
or customer of Icetech is strictly prohibited. Any sub-networks
of Icetech and dedicated servers must adhere to the above
policies. The failure to meet or follow any of the above
guidelines are grounds for account deactivation. We reserve
the right to remove any account without prior notice.
Software Distribution
Icetech's shared Web Hosting accounts are not to be used
for the purposes of distributing software and multimedia
products. If you wish to distribute software and/or multimedia
files, please contact tos[at] Icetech for special arrangement.
Multimedia Files
Multimedia files are defined as any graphics, audio, and
video files. Icetech Web Hosting accounts are not to be used
for the purposes of distributing and storing unusual amount
of multimedia files. Any Web site whose disk space usage
for storing the multimedia files exceed 70% of its total
usage, either in terms of total size or number of files,
will be deemed to be using unusual amount of multimedia files.
Actions Taken by Icetech
The failure by a customer to meet or follow any of the above
policies/terms is grounds for account deactivation.Icetech
will be the sole arbiter as to what constitutes a violation
of the AUP. Icetech reserves the right to remove any account
without prior notice.
When Icetech becomes aware of an alleged violation of its
AUP, Icetech will initiate an investigation. During the investigation,
Icetech may restrict a customer's access in order to prevent
further potentially unauthorized activity. Depending on the
severity of the violation, Icetech may, at its sole discretion,
restrict, suspend, or terminate a customer's web hosting
account and/or pursue other civil remedies. If such violation
is a criminal offense, Icetech will notify the appropriate
law enforcement authorities of such violation.
Icetech does not issue credits for outages incurred through
service disablement resulting from AUP violations.
Icetech customers agree to indemnify and hold harmless Icetech
from any claims resulting from the use of our services that
damages them or any other party. Icetech's Webservice is
provided on an as is, as available basis without warranties
of any kind, either express or implied, including, but not
limited to, warranties of merchantability, fitness for a
particular purpose or non-infringement. Icetech expressly
disclaims any representation or warranty that the Icetech
webervice will be error-free, secure or uninterrupted. No
oral advice or written information given by Icetech, its
employees, licensors or the like, will create a warranty;
nor may you rely on any such information or advice. Icetech
and its partners and suppliers will not be liable for any
cost or damage arising either directly or indirectly from
any transaction or use of the service.
Modification
Icetech reserves the right to add, delete, or modify any
provision of this Policy at any time without notice.
Refusal Of Service
We reserve the right to refuse, cancel, or suspend service
at our sole discretion.
CGI Abuse Policy
Icetech allows CGI to be used on all Virtual Servers. CGI
can be resource intensive however, and because a Virtual
Server must be shared with other users, we must limit how
much of the CPU can be used by any one account on a shared
server. There are several reasons why Dependra has created
its CGI Abuse policy for its virtual server users.
What does Icetech consider "CGI ABUSE"?
Any site whose CGI programs are using excessive amounts
of system resources. Excessive amounts is defined as any
amount that results in substantial degradation of server
performance. Icetech is the sole determinant of what constitutes
degraded server performance.
Due to their use of flat files instead of databases,Icetech
does not allow the use of UBB or YABB bulletin boards. Use
of these boards for large or very active forums, results
in system performance degradation, and cannot be allowed
in our shared server environment. Icetech suggests using
VBulletin or phpBB as a more efficient, database-driven alternative
to these bulletin boards.
Why does Icetech have this policy?
Server Speed and Fairness to others. A Virtual Server is
shared. As such, there are many accounts per machine. In
all fairness, Icetech cannot allow one or two clients to
use all of the System resources on a shared machine and have
all other clients on the machine suffer because of it. Excessive
CPU usage by one or more clients causes extreme slowness
in all areas: FTP, Telnet, Web Sites and more. If the CPU
usage gets too far out of hand, all sites hosted on the machine
will return Errors and not be accessible in any way.
What happens if I violate this policy?
All accounts that are found to using excessive amounts of
system resources will receive an email warning from Icetech.
This warning will inform you that there is too much CGI running
and it will provide options for reducing the usage or upgrading
your server. If you do not reduce the usage within 24 hours
of the email being sent, your CGI scripts will be disabled.
We can also disable your site without any email notice.
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