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Services - MDU

 

 

Multiple Dwelling Units (MDU)

 

Icetech's extensive and successful roll-out history is a direct result of the expertise we have in-house. We have an experienced and accredited team of roll-out engineers, dedicated project managers and 'state of the art' configuration centre and Storage units. Our close working relationships with all the leading hardware and software manufacturers enables Icetech to achieve competitive pricing, rapid escalations and the highest level of support whilst retaining the flexible solution delivery needed from a roll-out partner. For national or international enterprise-wide roll-outs - you need Icetech on your side.

Will assign a team of technical specialists to configure and install the desktops and servers. The Icetech Project Manager will work with the client to develop a computing standard throughout the organization. This standard will consist of a hardware platform (such as IBM, Compaq, Apple, etc.) and operating system's (such as NT, Novell, UNIX), and office productivity software (such as MS Office, Lotus Notes, etc.). Icetech is a certified reseller for most major brands of hardware and software.

Icetech Project Manager will develop a schedule unique to each organization based on their needs and resources. This schedule will be monitored weekly with the client. Example of one of our Enterprise Roll outs! HCFA (CMS) SAIC (PC Roll Out) 2000-2001-2005 Deliverables met: On time and under budget.

Delivered and installed 16,000 computers and printers at 4 locations at (D.C, Baltimore, Phil, NYC). Under budget, ahead of schedule. Storage and disposal of old computers. Reconfigured 1100 computers to NT2000 /2003. Imaging of software. Installation and configuration of software applications. Icetech Installed, Delivery, removal, disk image of the New and old units.

Security of the workstations from Wiping secure data / Backing up uses data on a server which we own onsite for fast Value added service, Pre installation Helpdesk support, user web tracking real time database which client / Support team can monitor what stage we are at, and which units was deliver, all information on the configuration for warranty.

Required consultant qualifications and technical skills needed to complete project: Familiarity with Windows NT Server 2003, Novell and workstation operating systems, software imaging, certified MCP, Cisco, CompTIA Project Management and MCSE, project management. Customer required an additional 3,000 computers and printers to be installed and configured. Icetech finished project a head of schedule and on budget!

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