INFORMATION
TECHNOLOGY PROFESSIONAL SERVICES - SIN –
132-51 |
| Icetech
GSA number: GS-35F-0466L |
Duties:
Provide oversight and supervision of a given contract
requirement in the areas of helpdesk support, facilities
management, technical consulting, LAN Administration,
graphic design, and other technical support areas. Provide
reporting to and interface with government agency
management staff and corporate management personnel
on issues to contract performance and delivery/task
order status. |
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Diagnosis
and troubleshooting of network problems.
Knowledge of TCP/IP, file server applications, a minimum
of two (2) years experience working with Novell NetWare,
Windows, Windows NT, Internet and/or SNMP. Knowledge
of routing protocol, LAN bridges, cabling, and a variety
of computer software. Performs diagnostic analysis
and identifies solutions to network problems.
Performs and implements enhancements to the network.
Diagnose and Repair computer hardware
using both hardware and software tools. Perform
installation and configuration of equipment to enable
communications with LAN and/or mainframe systems. Position
requires communications and significant interface with
End Users and Technical Staff members. |
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| Qualifications and General Experience:
Two (2) years of network related experience, including
in depth knowledge of applications software and client
configurations, day-to-day administration of the network,
installation, updating and upgrading of the network
and operations of network products, network software
files. |
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| Two
(2) years of experience in the diagnosis and repair
of computer hardware and software problems. Experience
with installation and assembly of computer hardware
components and software media. Understanding
of communications between microcomputers and LAN and/or
mainframe equipment |
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| Minimum Education: BS/BA degree
in computer science and/or 2 years of equivalent experience. |
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| Duties:
Desktop support will include certified technicians,
who will trouble shoot PC workstation problems, printer
and peripheral repair and troubleshooting. Installation
of software and hardware, Workstations network connections
(token ring, Ethernet, patch cables etc.) replacement
of parts. Diagnose and Repair Computer hardware and
software using both hardware and software tools. Perform
installation and configuration of equipment, including
components and peripherals to return equipment unit
to a fully functional status. Position requires
communications and significant interface with End Users
and Technical Staff members, as well as documentation
of work and call transactions |
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| Qualifications and General Experience: One
(1) year of experience in the diagnosis and repair
of computer hardware and software problems. Experience
with installation and assembly of computer hardware
components and software media. Understanding
of communications between microcomputers and LAN and/or
mainframe equipment. |
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| Minimum Education: High School
Diploma and Technical School Certificate, or one (1)
year of equivalent experience. |
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| Internet
Services: |
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| Duties: Assess end-user needs
and problems, and perform troubleshooting, functioning
in a help-desk style environment. Track problems
through to resolution. Also, maintains basic
skills and working knowledge of Web development programming
tools, including HTML. |
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| Qualifications and General Experience:
One (1) year of experience supporting and configuring
a range of end-user Internet tools including
Web browsers, e-mail client software, FTP tools, file
attachments. Configuration of workstations on
a LAN linked to the Internet. Knowledge of dial-in
PPP client communications and basic understanding of
TCP/IP network protocol. |
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| Minimum Education: High School
Diploma and Technical School Certificate, one (1) year
of equivalent experience. |
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| PROJECT
MANAGER |
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| Duties:
Work closely with Senior Management to determine technology
needs as they relate to business goals and processes,
identifying solution strategy components, assist with
the development and presentation of strategic and tactical
recommendation. Write functional requirements
and specifications for new features of existing applications
or new applications. Determine strategies, implement
QA process, and support testing of business of business
applications on high –profile, mission critical
project. Plan and implement new technologies,
monitor existing technologies, manage system guidelines
and policies, manage vendor, consultants, contracts,
and budget.
Provide support to various support application development
projects. Acquire, test and implement application development
tools, end user productivity tools and business application. Lead
and mentor TIS staff assigned to business team. Work
cooperatively with other TIS staff to achieves department. |
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| Qualifications and General Experience:
At least 5 years experience managing the implementation
of a variety of technologies including needs analysis
through testing and implementation.
Experience with client server application and financial
software. Proven leadership and management skills
with at least 2 years experience directly supervising
staff |
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Ability
to manage complex projects and competing priorities
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Excellent
communication and conflict resolution skills.
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Experience
with MS BackOffice and desktop product a plus.
|
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| Minimum Education: Minimum four
(4) year computer related or business degree. |
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Quality
Assurance Manager: |
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| Duties: Plan, coordinate, supervise
and evaluate the work of Quality Assurance Analyst
Trains Quality Assurance Analyst. Develops quality
assurance standards for data processing systems and
services so that users receive necessary services,
errors are minimized and resources and funds are efficiently
and economically used. Develops quality assurance procedures
and maintains quality assurance manuals. Advises data
processing personnel and systems users on the implementation
of quality assurance standards and procedures. Reviews
and approves applications systems for adherence to
quality assurance standards related to system design,
development, testing, implementation and maintenance
and maintains systems documentation libraries. Coordinates
responses to internal and external audit exceptions
related to data processing systems and services and
follows up on corrective action plans. Reviews journals,
catalogues and other technical literature and attends
workshops, seminars and training classes to keep abreast
of the latest developments in quality assurance theory
and methods and related data processing technology.
May supervise formal audits of data processing systems
and services. Performs other related duties. |
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| Qualifications
and General Experience: Active security clearance .
Knowledge of the principles and practices of quality
assurance for data processing systems and services.
Knowledge of the principles and practices of data processing
applications systems analysis and design. Knowledge
of third generation or other generally accepted computer
programming languages. Knowledge of the functions and
capabilities of computers and peripheral equipment.
Skill in developing, implementing and monitoring quality
assurance standards for data processing systems and
services. Skill in examining applications programs
developed in third generation or other generally accepted
computer programming languages for correctness, efficiency,
reliability, integrity and ease of maintenance. Skill
in applying inductive and deductive reasoning to reach
logical solutions to quality assurance problems. Ability
to communicate effectively and to establish and maintain
effective working relationships with systems users,
vendors, computer operations personnel, programmer
analysts, data base specialists and technical support
specialists. Ability to plan, coordinate, supervise
and evaluate the work of Quality Assurance Analyst |
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| Minimum
Education: Bachelor's degree from an accredited college
or university in Computer Information Technology, Computer
Science, Management Information Systems or other information
technology-related field including course work in systems
analysis and programming, operating systems and data
processing quality assurance. Three years of experience
designing, developing, implementing and maintaining
applications systems and programs using third generation
or other generally accepted computer programming languages |
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Quality
Assurance Analyst: |
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| Duties: Reviews data processing
services including computer operations, technical services,
systems and programming, data entry related services
for adherence to quality assurance standards, procedures
and documentation requirements. Monitors the adequacy
of and adherence to data processing internal controls
and emergency, disaster recovery and security procedures.
Develops and implements processes to measure adherence
to quality assurance standards and prepares reports
of the results. Recommends changes to correct deficiencies
and enhance the quality of data processing systems
and services. |
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| Qualifications and General Experience:
Active security clearance . Skill in applying inductive
and deductive reasoning to reach logical solutions
to quality assurance problems. Ability to communicate
effectively and to establish and maintain effective
working relationships with systems users, vendors,
computer operations personnel, programmer analysts,
data base specialists and technical support specialists.
Ability to plan, coordinate, and evaluate. |
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| Minimum Education: Bachelor's
degree from an accredited college or university in
Computer Information Technology, Computer Science,
Management Information Systems or other information
technology-related field including course work in systems
analysis and programming, operating systems and data
processing quality assurance. |
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Project
Control Specialist: |
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| Duties: Program management, capable
of identifying all conditions that may indicate current
or future schedule, cost or technical problems. Capable
of implementing the contract review and project control
processes and tools within assigned programs. |
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| Qualifications and General Experience:
MS Project, Program management, capable of identifying
all conditions that may indicate current or future
schedule, cost or technical problems. Capable of implementing
the contract review and project control processes and
tools within assigned programs. |
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| Minimum Education: Bachelor's
degree from an accredited college or university in
Computer Information Technology, Computer Science,
Management Information Systems or other information
technology-related field. |
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| Sr.
INFORMATION ENGINEER: |
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| Duties: Develops the development
of detailed information and processing requirements
in components of the enterprise application architecture;
plans new applications development, including identification
of builds, selection of methodology and tools; sequencing
and prioritization of modules; software unit integration
and operational testing-strategies; evaluates software
reuse, reengineering, and renewal options for components
of the enterprise application architecture; designs
applications for maximum flexibility and adaptability
to changing business needs. |
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| Qualifications and General Experience:
Experience in enterprise architecture planning; functional
and software requirements analysis and specification;
application systems development planning, software
engineering, and design and development. |
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| Minimum Education: Bachelor Degree
in Engineering, Computer Sciences, or other related
technical discipline. |
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| Data
Entry Clerk: |
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| Duties:
Operates data entry devices including key entry and
verification equipment. Ability to enter data precisely,
in the proper fields, proper spacing, punctuation and
formatting. Ability to edit source data to ensure that
they conform to predetermined specifications. |
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| Qualifications and General Experience:
Ability to compare data on printout or screen with
source data to detect errors. Maintain time log of
jobs performed Perform routine clerical work as required. |
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| Minimum
Education: High school diploma. Ability to type 45
WPM. Excellent English grammar skills and ability to
follow written instructions. |
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| System
Administrator: |
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| Duties:
Provide user support, debugging assistance and formulating
solutions to program problems. Isolate problem
source and effects proper problem resolution course
of action. Maintain appropriate security classifications
for all end-users. |
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| Qualifications
and General Experience: Install and configure all incoming
computers and integrate them into the network. Assist
in the hardware and software training courses for end-users.
Make recommendations and assist in selection of appropriate
hardware and software to meet task requirements and
provide customer satisfaction. |
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| Minimum
Education: Degree in computer science and at least
two years’
experience in systems analysis/programming with mainframes
and PC hardware and PC hardware and software. Good people
skills for training and assisting with software problems. |
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| System
Administrator Jr: |
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| Duties:
Perform analysis and development of computer based
training for complex systems and equipment in operation,
maintenance, and knowledge skills. The use of multi-media
presentation and delivery of instructional materials
using current tools and processes will be employed
in the formulation of support requirements as well
as for formal and informal course presentation. |
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| Qualifications
and General Experience: Eight (8) years of progressive
experience in computer based training development,
curricula development, instruction, analysis, and use
of instructional tools is required. |
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| Minimum
Education: Associates degree in education, instruction,
information systems or related field. |
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| Training
Specialist: |
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| Duties:
Provide software, hardware, system or equipment curricula
development using standard techniques and practices.
Must be capable of supporting integration of developed
materials into computer based training environments,
multi-media presentation, and remote learning concepts. |
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| Qualifications
and General Experience: Four (4) years of specialized
experience in the development, presentation, and analysis
of software, hardware, system, or module instruction
is required. Familiarity with automated tools and computer
based training techniques is required. |
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| Minimum
Education: Associate's degree in education, instructional
technology, information systems, or related fields. |
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| Helpdesk
Manager: |
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| Duties:
Receive, log, respond or resolve user requests for
service. |
| Conduct
daily problem reporting review in order to solve user
problems. Determine if the problem(s) are user, software,
or equipment related and then assign the problem(s)
to the appropriate TIS area for problem resolution.
Assist users with inquiries in a timely manner by notifying
the user of the status of the problem within 30 minutes.
Improve the level of TIS service by providing problem
resolution or forwarding inquiries to appropriate personnel/technician.
Analyze type of problems and inquires of the users
to record, assign severity levels, assign problem resolution,
and follow through to solution. Prepare reports related
to TIS problems and Help Desk activity for management
review and action.
Analyze calls for tends in problems or potential user
training topics. |
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| Qualifications
and General Experience: Experience using MS Windows
98 or higher, MS Office 97 or higher office products
and various financial systems. Ability to manage competing
priorities and multiple projects with minimal supervision.
Excellent organizational skills. A proven dedication
to customer services. Good in-person communication
skills, ability to respond to internal and external
customers. Demonstrated ability to work well under
pressure and meet deadlines |
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| Minimum
Education: Undergraduate degree in computer science
or related field preferred. Two (3) years experience
in a fast-paced user support environment. |
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| Helpdesk
Specialist: |
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| Duties:
Receive, log, respond or resolve user requests for
service. Conduct daily problem reporting review in
order to solve user problems. Determine if the problem
(s) are user, software, or equipment related and then
assign the problem (s) to the appropriate TIS area
for problem resolution. Assist users with inquiries
in a timely manner by notifying the user of the status
of the problem within 30 minutes. Improve the
level of TIS service by providing problem resolution
or forwarding inquiries to appropriate personnel/technician.
Analyze type of problems and inquires of the users
to record, assign severity levels, assign problem resolution,
and follow through to solution. Prepare reports related
to TIS problems and Help Desk activity for management
review and action. Analyze calls for tends in
problems or potential user training topics. |
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| Qualifications
and General Experience: Experience using MS Windows
98 or higher, MS Office 97 or higher office products
and various financial systems. Ability to manage competing
priorities and multiple projects with minimal supervision.
Excellent organizational skills. A proven dedication
to customer services. Good in-person communication
skills ability to responsible to internal and external
customers. Demonstrated ability to work well under
pressure and meet deadlines. |
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| Minimum
Education: Two (2) years experience in a fast-paced
user support environment. |
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| Technical
Writer: |
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| Duties:
The technical writer supports the Communications department.
Primarily, she/he will help plan, write traffic, and
support productions online. Participates in shaping content
of documents. Support and traffic section editors’ development
and delivery of content, photos, links, and interactive
opportunities. Create, identify, and provide additional
support (including mentoring) for section editors. Set
all deadlines, and manage the flow of development, draft,
review, and final approval for all sections. Help locate
visuals, photos and links. Establish and manage
a proofreading process. The technical writer will
help write, edit, and manager various projects as time
allows and demands require. |
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| Qualifications
and General Experience: Excellent writing skills; strong
leadership skills; ability to manage complex processes
and personalities; willingness to master Web style,
voice and publishing. Three-to-five years experience
in publishing: writing, editing, trafficking, and supervising
writers and designers. |
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| Minimum Education: BA or equivalent
in journalism, communications, or a related field. Degree
in publications or online experience preferred. |
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| Sr.
Computer Security System Specialist: |
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| Duties:
Gathers data regarding an organization's mission, goals,
and needs, existing security products, and ongoing
programs to formulate engineering solutions for information
security needs. Independent research and analysis of
networks, systems, software, applications, and architecture
security requirements is conducted to support total
system implementation. |
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| Qualifications
and General Experience: Five (5) years of directly
related experience in defining computer and network
security requirements for high level applications,
evaluation of approved security product capabilities,
and developing solutions to Multi-level Security (MLS)
issues. Active security clearance. |
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| Computer
Security System Specialist: |
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| Duties:
Performs basic research, data analysis, system topology
information development, architecture definition, implementation
planning, resource searches, and development of alternative
solutions to Information Security requirements. Participates
in engineering of solutions to identified security
issues as part of the security team. |
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| Qualifications
and General Experience: One (1) year of specialized
experience in the assessment, evaluation, design, implementation,
testing, and engineering of Information Security solutions.
Active security clearance. |
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| IT
Hardware Specialist: |
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| Duties: Coordinates with users,
plant engineering, and technical support to assure
timely and accurate hardware installation to the satisfaction
of users. Performs problem diagnostic services to determine
appropriate action/hardware or software fix/correction.
Schedules and works with vendor to perform problem
resolution (to keep down time to a minimum). Maintains
accurate hardware inventory of owned and leased equipment
and its locations, as verified by yearly audits. Maintains
configurations based on systems software, hardware,
and user requirements. Orders new hardware to meet
user needs. Maintains shop floor control hardware to
ensure timely collection of labor expended in the manufacturing
process. Assist TIS communications department in problem
determination of data processing communication equipment. |
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| Qualifications and General Experience:
Ability to manage competing priorities and multiple
projects with minimal supervision. Excellent organizational
skills. A proven dedication to customer services. Good
in-person communication skills, ability to respond
to internal and external customers. Demonstrated ability
to work well under pressure and meet deadlines. |
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| Minimum
Education: Undergraduate degree in computer science
or related field.
Two (2) years hands-on experience in an installation
of fast-paced user support environment. |
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| Software
System Engineer: |
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Duties:
The Software System Engineer will be primarily responsible
for training and support of word processing, spreadsheet,
presentation and desktop publishing applications, user
support and diagnosing and resolving end-user software
problems. The incumbent will also analyze user
needs and develop applications to support these needs
in a user-friendly manner. Provide day-to-day problem
resolution answering software related questions, research
and communicate more efficient way to utilize software,
troubleshoot software related problems, install software,
research documentation and contact technical support
to resolve user software issues. Develop and deliver
onsite training.
Create
and maintain user documentation. Determine broader
instructional needs of departments and groups. Coordinate
with vendors for external training. Develop instructional
materials for specific software features used by the
end –user. Develop and conduct new employee orientation.
Create and implement assessment tools to determine
individual skill levels. Develop and maintain macro
and forms libraries. Assist Database Manager in implementation
of applications and user support. Assist with special
graphics and desktop publishing projects. Assist departments
in designing publications, brochures and training manuals. |
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| Qualifications
and General Experience: This position requires proficiency
in a variety of PC applications to include Windows
98/2000 Microsoft Word, Microsoft Excel, GroupWise,
PowerPoint, Microsoft Publisher and Corel Draw. The
candidate must have the ability to diagnose hardware,
software and operational problems and take remedial
actions or recommend procedural changes. |
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| Minimum
Education: A minimum of 3 or more years of experience
providing PC support to users with a variety of skill
levels and the ability to support users with a variety
of skill levels in a network environment. Excellent
communication and interpersonal skills is a must. |
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| Disaster
Recovery Specialist: |
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| Duties:
Define disaster scenarios for the data center, the
risks associated with each, and the likelihood of occurrence.
For all production applications, identify requirements
for disaster recovery with respect to time and application
functionality. Identify options for disaster recovery
for those scenarios and applications where recovery
must be undertaken. Cost analysis. Develop testing
methods for disaster recovery plans. Well-rounded with
knowledge of IT business and organization and strong
interest in Business Continuity/Disaster Recovery services. |
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| Qualifications
and General Experience: Two
years of experience performing network technical support
work; or computer program analysis and development;
or data base management; or system programming; or,
developing and implementing end user management information
systems. Good
time-management and prioritization skills. Ability
to construct quality work plans and deliverables from
minimal definitions and work on multiple assignments
simultaneously. |
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| Minimum
Education: Bachelors
degree with major course work in Computer Science,
Decision Science, Information Science or a closely
related field, supplemented by successful completion
of forty hours of training in local area network administration
from an accredited school or other institution. |
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| Telecommunication
Engineer: |
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| Duties.
Performs a variety of telecommunications engineering
task which are broad in nature and are concerned with
the design and implementation of integrated telecommunications
systems and includes considerations of personnel, hardware,
software, support facilities, and/or equipment.
Supervises team of engineers through project completion. |
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| Qualifications
and General Experience: Experience in technical support
areas performing repair, troubleshooting, installation,
training, integration, and upgrade of complex systems
or equipment. |
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| Minimum
Education: Bachelors Degree in Computer Science, Engineering,
Mathematics, Business, Management, or equivalent. |
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| Sr.
Cable Specialist: |
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| Duties:
Oversees cable plant installations. Sets
up panels and racks, troubleshoots, test equipment. Repairs
and maintains equipment. Provides reports, determines
methodology for installation, determines appropriateness
of moderate equipment changes or modifications, test
links and installs communication circuits. Familiar
with a variety of the field's concepts, practices,
and procedures. Relies on experience and judgment to
plan and accomplish goals.
Typically reports to a Telecommunications Enginee. |
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| Qualifications
and General Experience: Five years of experience
in installing, modifying, and troubleshooting communications
media and applicable certificate (s). Design communications
cabling plants. Perform site surveys. Analyze consumer
needs. Communications and network cabling systems.
Ability to perform a variety of cable plants.
Data, voice and video. Ability to manage one or
more persons. |
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| Minimum
Education: High school diploma or GED, with applicable
training certificate from an accredited training institution. Proven
Managerial skills. |
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| Cable
Technician: |
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| Duties:
Install, analyze, and service communication cabling. Familiar
with standard concepts, practices, and procedures within
the field. Relies on limited experience and judgment
to plan and accomplish goals. Performs a variety of
tasks. Works under general supervision. Typically reports
to a Sr. Cable Specialist |
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| Qualifications and General Experience:
Requires 1 year experience in installing, modifying,
and troubleshooting cable plants. |
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| Minimum
Education: High school diploma or GED, with applicable
training certificate from an accredited training institution. |
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| Web
Project Manager: |
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| Duties: Perform web systems application
and technical architecture, including design and programming
services, to expand and enhance the capabilities of
the agency’s web-based systems in support of
the corporate web site to be reflective of corporate
communication/branding strategies, business unit goals
and overall agency objectives. Develops standards and
strategies for web site and corporate intranet planning
and development. Performs complex system and application
architecture reviews and designs. In conjunction with
IT staff and business unit staff assists with or develops
business requirements, system functional specifications
and business process redesigns, as appropriate. Serves
as project manager or project lead and develops project
charters, project plans and related project management
functions for all assigned projects. Works with business
unit management, consultant/design staff and IS technical
staff to develop application designs, testing plans
and implementation processes. Performs analysis and
reporting related to web site activities. Provides
programming services as needed in conjunction with
site support. Maintains a state-of-the-art knowledge
of web site design and development techniques, as well
as technical infrastructure. Prepares system documentation
including architecture, operational procedures, and
user training and application instruction guides. |
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| Qualifications
and General Experience: Two years of intensive and
progressive experience in a computer related field
including development and design of software systems
and WEB development or five years of experience. |
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| Minimum
Education: Bachelor's Degree from an accredited college
or university in computer science, mathematics, or
engineering or a mathematics-intensive discipline,
or an applicable training certificate from an accredited
institution. |
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| Web
Designer: |
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| Duties:
To plan, develop, design, establish and maintain Internet
sites for clients using technical knowledge and communication
expertise to achieve marketing or informational goals.
Interview client to clarify their goals for stabling
Web Site. Educate client about the similarities and
differences between Internet communication and other
forms of marketing and public relations efforts. Custom
tailors a plan for proposed site using combination
of graphic and written material, and modifies proposal
as necessary until client is satisfied. Designs or
supervises design of digitized images, java banners,
bullets, charts, image maps and other graphics enhance
appearance of site. Writes, or edits and formats, copy
to present clients’ message effectively. Coordinate
with Internet Service Provide (ISP) to reduce amount
of technical expertise needed by client. Provide marketing
and promotional services of site such as registration
of web site with search engines and directories. Update
and expand information on Web Site to attract repeat
users. Meets on a regular basis with clients to evaluate
and modify site as it seems appropriate. |
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| Qualifications
and General Experience: Knowledge of JAVA, Flash,
Dreamweaver, ASP, .Net, programming, HTML programming,
CGI-script programming (Forms, Database, and Integration. |
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| Minimum
Education: Bachelor’s degree in computer science
or graphics communication and at least two years of
relevant experience. Training in marketing or business
administration highly desirable. |
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| Web
Software Developer: |
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| Duties:
The position requires strong business and analytical
skills and ability to work with limited supervision.
Work closely with senior/project management team to
recommend technology need as they relate to business
goals and processes; identify solution strategy components,
and assist with the development and presentations of
strategic and tactical recommendations. Resolve implementation/integration
issues, employ creative problems solving and devise
work plan development and resolution of user discrepancies.
Plan and implement new technologies; monitor existing
technologies; manage system guidelines and policies;
oversee vendors, consultants, contracts and non-salary
budgets. Recommend strategies and quality assurance
processes, and participate in the testing of software
applications and high profile and mission critical
projects. Acquire, test and implement software development
tools, end user productivity tools and business applications.
Provide support to various software development projects.
Supervise one or more functional teams. Work collaboratively
with other technology personnel |
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| Qualifications
and General Experience: Ability to manage multiple
projects and assignments, meet tight deadlines coordinate
and communicate effectively among widely-dispersed
parties. Strong organizational skills and the ability
to perform task with limited supervision. Demonstrated
skills in developing and implementing strategic plans.
Strong decision-making skills. |
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| Minimum
Education: Undergraduate degree in computer science,
business or related field.
Five (5) years experience in managing and implementing
a variety of technology packages, including needs analysis
through testing. |
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| Web
Content Administrator: |
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| Duties:
The Web Content Administrator, using HTML editing software,
creates, edits and translates content information from
a variety of sources into Web pages. The position
reports to the Web Project Manager. Assist in the collection
and collaboration of all contents for web site. Implement
updates to web site. Test pages on the web site for
accuracy and functionality both in terms of code and
text.
Assist Web Project Manager keep in constant contact with
other departments responsible for supplying regular information
to the web site. Assist in the design and development
of interactive components of the web site. |
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| Qualifications
and General Experience: Knowledge of Hypertext Markup
Language (HTML) and Microsoft FrontPage. Working
knowledge of Adobe Photoshop. Demonstrated abilities
in graphic design and page layout. Ability to search
and extract data from the Internet. Knowledge of Web-based
scripting language, such as JavaScript and ASP. Excellent
interpersonal, team-building and communication skills
(oral and written). |
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| Minimum
Education: BA or two (2) years relevant experience. |
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| Programmer
Analyst: |
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| Duties:
Responsible for writing design specifications, coding
and debugging systems, developing and presenting test
packages, and ultimately implementing your projects
into a mainframe system. This will require an excellent
working knowledge of COBOL. Other languages that would
be helpful to this work would be JCL, CICS and DB2.
Experience in a full lifecycle environment is highly
desirable. Experience as a Technical Lead in a multi-project
environment is required for upper level positions. |
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| Qualifications
and General Experience: COBOL, DB2, mainframe systems,
JCL, CICS: Full project development lifecycle experience
is critical. |
| |
| Minimum
Education: You should possess a degree in Computer
Science that contained two courses in COBOL, or significant
work experience in COBOL. Experience with DB2 on a
mainframe system is a plus. |
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| Tape
Librarian: |
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| Duties:
Responsible for the correct and timely operation of
the computer system. Monitors computer and peripheral
equipment and responds to operator requests and messages
as required. Performs backups. Assists senior operators
in running complex programs. Under the general supervision
of the Operations Manager the Tape Librarian will be
responsible for the operation of the data center mainframes,
servers, output and distribution services, and production
control functions. The shift supervisor shall have
supervisory responsibility over senior computer operators
and computer operators and be responsible for notifying
management of any problems that may occur. Shall
be responsible for the operation of the IBM mainframes.
Shall be responsible for the processing of production
and housekeeping jobs. Shall ensure that all sub-systems
are available to system users during scheduled times. Shall
be able to perform the duties assigned with minimum
supervision. |
| |
| Qualifications
and General Experience: Four years experience in computer
and related service operations within large IBM or
equivalent plug compatible, mainframe environment using
MVS/XA/ESA JESII or OS/390 JES III. Experience in a
multi-vendor data center and FIP processing. Must have
a working knowledge of computer operations and related
services. Knowledge of JCL, operating system utilities
and system functions. |
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| Minimum
Education: High School Diploma and AA degree or Technical
School Certificate with additional training in computer
systems and management. |
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| Video
Teleconferencing Network System Technician: |
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| Duties:
Must have TS/SCI with Polygraph and be able to travel.
Install racks, equipment, cabling, testing, and be
able to trouble shoot any equipment installed |
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| Qualifications
and General Experience: Must have knowledge of operation
and maintenance of a wide variety of Video equipment,
to include the ability to interpret drawings, specification,
and related documents. Must be proficient in cable
termination, set-up, and maintenance of Video Teleconferencing
equipment. |
| |
| Minimum
Education: High
School Diploma or its equivalent. Two
years of technical School or equivalent experience.
Must have at least 5 years of maintenance and installation
of Video equipment, and systems. |
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| Video
Teleconferencing Network Hardware Technician I: |
| |
| Duties:
Installation of videoconferencing systems and work
as a member of an installation team. Implement actions
as defined by the more senior technicians. Operate
equipment; perform routine diagnostic functions and
implement defined maintenance actions. |
| |
| Duties:
Installation of videoconferencing systems and work
as a member of an installation team. Implement actions
as defined by the more senior technicians. Operate
equipment; perform routine diagnostic functions and
implement defined maintenance actions. |
| |
| Minimum
Education: High School Diploma or its equivalent with
a minimum of three years’
experience in operation and maintenance of computer and
networking systems and one year's experience in the maintenance
and installation of videoconferencing systems. |
| |
| Video
Teleconferencing Network Hardware Technician II: |
| |
| Duties:
Perform such duties as the installation of videoconferencing
systems, and assists other technicians in their tasks.
Implements minor modifications as defined by the VTC
engineering staff with some supervision, and responds
to problems. Perform routine diagnostic functions and
implements defined maintenance actions. Troubleshoots
malfunctioning systems and takes corrective action. |
| |
| Qualifications
and General Experience: Experience in telecommunications
equipment and controls. Experience in the installation
of equipment, repair, and diagnostics of videoconferencing
equipment. Formal training in the installation and
operation of communications equipment is required. |
| |
| Minimum
Education: High School Diploma or its equivalent with
a minimum of three years’
experience in maintenance and installation of videoconferencing,
networks, and microcomputers. |
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| Sr.
Mainframe Programmer: |
| |
| Duties:
Develop new programs according to user specifications
and maintain and revise existing applications. Six
years of experience with Cobol and CICS using VSAM
files, sequential files, and a database management
system. |
| |
| Qualifications
and General Experience: Minimum of six years of experience
with MVS JCL and working on an IBM Mainframe with an
MVS operating system. Four years of experience
with ROSCOE, Panvalet, and Panexec. Two years of experience
in systems design and analysis on mainframe applications. Two
years of experience with PC's (Windows and MS Office). |
| |
| Minimum
Education: BS degree in computer science, information
systems engineering, business or related technical
field. |
| |
| Jr.
Mainframe Programmer: |
| |
| Duties:
Support all aspects of mainframe processing. Provide
technical support for all aspects of mainframe processing
to the application developers and user community. Create
and manage project and test plans, 24-hour on-call
coverage. |
| |
| Qualifications
and General Experience: Minimum of four years of experience
with MVS JCL and working on an IBM Mainframe with an
MVS operating system. Two years of experience
with ROSCOE, Panvalet, and Panexec. Excellent communication
skills. |
| |
| Minimum
Education: Working knowledge of the following IBM products:
OS/390 2.9+ (PARM and PROCLIB, JES2, DFSMS, VTAM, TCPIP,
OMVS HCD, SMPE), DB2, IMS. |
| |
| Computer
Operator I: |
| |
| Duties:
Responsible for the correct and timely operation of
the computer system. Monitors computer and peripheral
equipment and responds to operator requests and messages
as required. Performs backups. Assists senior operators
in running complex programs. |
| |
Minimum
Education: High School Diploma and one year operating
and/or programming data processing equipment. Technical
School Certificate or equivalent work experience. |
| |
| Computer
Operator II: |
| |
| Duties:
Responsible for the correct and timely operation of
the computer system, including resolving error conditions,
acting on machine stoppages and/or error conditions
not fully covered by existing procedures. Operation
tasks include production work, troubleshooting,
and equipment maintenance, calling the proper personnel
for equipment repair, accurate maintenance of tape
and disk libraries, and correct completion of system
backups. May assist in modifying systems, or in programming
or LAN support. |
| |
| Minimum
Education: Two years operating and/or programming data
processing equipment. AA degree or Technical School
Certificate, or equivalent work experience. |
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| Computer
Operator III: |
| |
| Duties:
Under supervision of the Computer Operator V, the Computer
Operator III shall be responsible for the operation
of the IBM or equivalent mainframes and peripheral
equipment according to operating instructions. Shall
be responsible for output and distribution services. |
| |
| Qualifications
and General Experience: Experience in a multi-vendor
data center and interactive and batch processing experience.
A sound working knowledge of DASD, magnetic tape (reel
and cartridge) and other peripheral equipment, and
knowledge of JCL, operating system utilities and system
functions. |
| |
| Minimum
Education: High School Diploma and AA degree or Technical
School Certificate. Four years experience in computer
and related service operations within large IBM or
equivalent plug-compatible, mainframe environment using
MVS/XA/ESA JESII or OS/390 JES II. |
| |
| Computer
Operator IV: |
| |
| Duties:
Shall be responsible for the operation of the IBM mainframes.
Shall be responsible for the processing of production
and housekeeping jobs. Shall ensure that all sub-systems
are available to system users during scheduled times.
Duties shall also include those of the Computer Operator
III. Shall be able to perform the duties assigned with
minimum supervision. |
| |
Qualifications
and General Experience: Experience in a multi-vendor
data center and interactive and batch processing experience.
Must have a sound working knowledge computer operations
and related services. Knowledge of JCL, operating system
utilities and system functions. Experience initiating
system dumps and backups and restore operations. |
| |
| Minimum
Education: High School Diploma and AA degree or Technical
School Certificate. Six years of increasing responsibility.
Two years experience in computer and related service
operations within large IBM or equivalent plug compatible,
mainframe environment using MVS/XA/ESA JESII or OS/390
JES II. |
| |
| Sr.
Systems Administrator- UNIX/NT: |
| |
| Duties:
Performs system monitoring for enterprise network on
UNIX and Windows server platforms. Provide performance
tuning for a variety of systems. Testing and installation
of operating system patches and operating system upgrades.
Provide technical consulting. |
| |
| Qualifications
and General Experience: Requires at least 4 years of
NT support experience in a complex network environment.
Must also have some experience with UNIX. Active security
clearance. |
| |
| Minimum
Education: Position requires a BS in Computer Science
or equivalent combination of education and experience. |
| |
| Jr.
Systems Administrator- UNIX/NT: |
| |
Duties:
The UNIX Administrator installs, supports, maintains,
monitors, and tunes operating system software and guest
(DBMS's, web/internet, imaging, networking, back-up/restore,
web server) sub-system software. The administrator
will also architect and deploy UNIX server hardware
(CPU's, Disk, tape, memory, network).The individual
develops disaster recovery procedures and strives to
balance workload. The position's goal is to deploy
stable cost-effective UNIX environments. |
| |
| Qualifications
and General Experience: IBM Unix Administrator (AIX)
- with at least 4 years of solid UNIX administration
experience. Experience with AIX 4.3, Experience using
RS6000 hardware. Experience with Sharks. Experience
with SANs (Storage Area Networks), HACMP, Tivoli, or
experience also desirable. Active security clearance. |
| |
| Minimum
Education: Position requires a BS in Computer Science
or equivalent combination of education and experience. |
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